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FAQ

Questions and answers

Can I Change The Address Of The Delivery?

If you have not yet accepted a quote, then you are able to change the address of your listing. Note that editing details of your listing after publishing will result in active quotes being voided, so you will have to wait for new quotes to come in. If you have already accepted a quote and need to change the address, please let your transport provider know and contact us.

How do I track my shipment?

You can track your shipment using the tracking number provided at the time of shipment. Simply enter the tracking number on our website to see the current status of your package.

What is the estimated delivery time?
Delivery times vary based on the shipping method selected and the destination. Standard shipping typically takes 3-7 business days, while expedited options can deliver within 1-3 business days.
What are the shipping costs?
Shipping costs depend on the weight, dimensions, and destination of the package. You can get an estimate by using our shipping calculator on the website.
What is a Bill of Lading (BOL)?

Bill of Lading is crucial document that serves as receipt for the shipment, contract between the shipper and carrier, and document of title. It is necessary for tracking and managing shipments.

What documents do I need for international shipping?

For international shipments, you typically need Commercial Invoice, Bill of Lading, and any necessary customs declarations. Specific requirements may vary based on the destination country.

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